Cindera · Documentation
Welcome to the Cindera documentation
Find answers about how Cindera works, what it scans, how we handle your data, and how to interpret your results. Written for IT managers, MSPs, and DPOs who need to trust the tool before they roll it out.
Getting Started
What Cindera is, how the connect → scan → review loop works, and how to read your compliance score.
Security & Privacy
Read-only Graph permissions, EU data residency, ephemeral tokens, audit logging, and how to disconnect.
Scan Rules
All 14 identity and access checks, what each one looks at, and which NIS2 and GDPR controls it maps to.
Compliance & Frameworks
How Cindera maps to NIS2, GDPR, and cyber-insurance requirements — and what is intentionally out of scope.
Reports & Notifications
PDF reports, recurring scheduled deliveries, critical-finding email alerts, and trend history.
FAQ
Quick answers to the questions IT managers, MSPs, and DPOs ask most often.
Troubleshooting
Stuck scans, consent failures, unexpected findings, missing report emails, and how to reach support.
Can't find what you need?
Email support@cindera.eu and we will reply within one business day. For incidents and security questions, mark the subject line [security] so it gets prioritised.